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Privacy and Cookie Policy

Pinders Professional & Consultancy Services Limited (“Pinders”) respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Pinders.  Please note that Pinders reviews and updates this Privacy Policy from time to time without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Pinders collects and uses personal information.

Our primary goal in collecting personal information is to deliver a smooth, efficient and personalised experience when on our website. By using our website, you consent to the collection and use of your personal information by Pinders, as explained below.

Personal Information.

Pinders will not collect any information about individuals, except where it is specifically and knowingly provided by them.

The Pinders website is hosted by a third party, on behalf of Pinders.  When you visit Pinders website, the third party’s web server collects some basic information such as your browser type, IP address, internet service providers domain name, which pages you accessed on the site, and when.  Details of cookies that the third party uses on the Website can be found below.

Pinders uses this information to provide you with and maintain the quality of the Website and to analyse the use of the Website in order to help guide improvements. Personally identifiable information is not automatically collected.

Third-party use of information

Except as described above, Pinders will not disclose, sell or rent your personal information to any third party.  Pinders may disclose your personal information where required to do so by applicable law, by a governmental body or by a law enforcement agency. Finally, Pinders may also collect anonymised details about visitors to the Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details collected for these purposes.

Cookies

When a user visits our website, we use a number of first party session and permanent cookies. A cookie is a small amount of data, which includes an anonymous and unique session identifier connecting the user to their session. Cookies are sent from our website servers to the browser in the user’s own computer and are stored on the computer’s hard drive. These small pieces of information allow us to provide users with the site in its full functionality.

Session cookies only stay in place for the duration of the user’s session on the site. They do not track any information about a user or their behaviour and are not used to compile statistics. They do not collect or store any personally identifiable information. You can refuse the use of cookies, if you wish (please see below).

Google Analytics

This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses a number of first party permanent cookies to help us analyse (in general) how the site is used. The information generated by these cookies about your use of the website (including your IP address) will be transmitted to, and stored by, Google on servers in the United States, Asia or the EU. Google uses this information to evaluate use of the website and to provide us with generic reports and statistical information. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Further information about how Google Analytics uses cookies can be found at: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality, which are designed to make the website operate smoothly and for the benefit of users.

Your rights

In addition to the company’s safeguards, your personal data is protected in the EU by the General Data Protection Regulations (“GDPR”). Pinders will only collect and process any personal information collected via this website in accordance with these regulations. This provides amongst other things that the data we hold about you must be processed lawfully, fairly and transparently. It should be accurate, relevant and only retained for a period which is necessary to process it in accordance with the purpose for which it was collected. Pinders is committed to enforcing procedures which ensure your personal data is handled securely at all times with no unauthorised access to that data. You have the right to see what is held about you and correct any inaccuracies online. You can do this by contacting the Pinders Data Compliance Officer by emailing them at dco@pinders.co.uk. In the event that you are dissatisfied with how your data is handled, you may contact the Information Commissioners Officer (“ICO”) at https://ico.org.uk/

Security

Pinders treats all the data held with the utmost care and security. Any details you give will remain completely confidential. While Pinders takes appropriate technical and organisational measures to safeguard the personal information that you provide, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that the security of any personal information that you transfer over the Internet to Pinders cannot be guaranteed.

Contact Us.

If you have questions regarding our Privacy Statement or Cookie Policy, please contact Pinders via our “Contact us” page or email the Data Compliance Office at dco@pinders.co.uk