Addressing customers' common concerns and questions
Below you’ll find answers to the questions we get asked the most.
We are pleased to accept instructions from private individuals or their advisors although it should be noted that valuations carried out for loan security purposes may need to be instructed directly by the lending institution involved. We would recommend you check with your lender whether they will accept a readdressed copy of a valuation as some do not. Please call us to discuss the options.
The list of business types we have experience in appraising and valuing is a veritable A-Z, but we will always tell you the scope of our knowledge and experience to undertake a specific valuation. For example, we do not claim to be experts in the valuation of agricultural or stand-alone residential properties.
Our Head Office Team welcomes calls to discuss our clients’ specific requirements so we can agree an appropriate fee for the scope of work involved.
In most cases we will require a signed letter of instruction, together with payment of our fee prior to commencing work. Many clients will issue their own standard instructions but, alternatively, we can provide a formal fee quote and instruction letter which can be signed and returned to us.
That depends on what is required and we can tailor our service to meet a client’s specific needs. Our fees take into account the size and complexity of the business and whether any future proposals are also to be assessed and valued.
Once we have received instructions, we will make arrangements to inspect the property. When producing a Business Appraisal & Valuation Report, we require trading and other information in order to complete our report and this information will be requested when making arrangements for the inspection.
At inspection, one of our RICS Registered Valuers will discuss the trading and other information with the business operator/owner. Depending on the size and complexity of the business, the visit can typically take between one and three hours to complete.
Our valuer will then analyse all of the information gathered before completing their report, before this is checked and authorised by one of our Directors. Once approved, our report will be sent to the client by both e-mail and post.
If required, we will be pleased to discuss the report with our client and will liaise with solicitors or other advisors acting on their behalf.
Wendy Webber, Head of Operations
Contact Wendy or one of our team on 01908 350500